R-Tech Infosystems Propoide a compliete dailer solutions for your business.
OPPORTUNITY
Grow your business with proper data analysis.
PRODUCTS
  • INBOUND CALL CENTER
  • OUTBOUND CALL CENTER
  • TOLLFREE NUMBER
  • MISCALL ALERT
  • VOICE BRADCASTING
  • CALL CONFERENCING
  • HOSTED IVR
  • CLOUD CALLCENTER
 
INBOUND CALL CENETR SOLUTION
  • Hosted IVR
  • ACD
  • Skill-based routing skills
  • Priority routing
  • Time-based routing
  • Queue monitoring
  • Barge-in & call monitoring
  • Real-time dashboard & analytics
  • Call recording
  • Multi-channel communication
  • CRM integration
 
OUTBOUND CALL CENETR SOLUTION
  • Preview dialer
  • Predictive dialer
  • Progressive dialer
  • IVR blast – SMS & Voice
  • Call barge-in & monitoring
  • Real-time dashboard & analytics
  • Call recording
  • Multi-channel communication
  • CRM integration
 
TOLLFREE NUMBER

Having a Toll Free Number for your business allows potential customers to contact you without being charged for their call. This allows you to extend better service to your customers.
R-Tech E-Samwad’s Toll Free services further customer engagement through features such as:
•    Complete call recording and management
•    Customized IVR
•    Detailed reporting and analytics
 
MISCALL ALERT

The concept of Missed Calls has recently redefined customer communications. It can be utilized to achieve multiple goals: to generate valuable leads, interact with customers, get feedback, or even test a business initiative. We run end-to-end Missed Call Campaigns and provide complete management with:
•    Customized IVR
•    Bulk SMS (voice and text)
•    Detailed reporting and analytics
•    Complete management of customer database
•    Easy integration with all major CRM solutions
 
VOICE BROADCASTING

Use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. It's an easy and cost-effective way to reach more people in less time.
Voice broadcast has numerous applications spanning across industries. It's simple to setup and adds a personal touch to your communications.
 
CALL CONFERENCING

With reservation less conference calling, you can host regular conference calls whenever you need without pre-scheduling or operator assistance. Your service is always active and ready to
use, just dial your dedicated conference number and access codes
to initiate a call.
 
HOSTED IVR


As the customer touch points with your business increase, it becomes critical for customers to get a consistent and seamless experience across all touch points. With a Hosted IVR solution, the customers to are routed through an Automated Interactive Voice Response unit where they can choose the service they are looking for, while being guided through various voice pre-recorded voice prompts. We offers a suite of APIs to integrate with various third party applications for building intelligent IVR systems or intelligent Dialer systems as per your specific business need. Our APIs are system agnostic and work in a simple way of request and response.
 
CLOUD CALLCENTER

Cloud Call Center will put your outbound dialing into overdrive. We are fairly certain most agents don’t enjoy hand-dialing, leaving voicemail messages, busy tones, and spreadsheets. With Cloud Call Center, you can address all of these pains in an easy-to-use simple user interface. Spend more time having quality conversations and less time waiting.



For More details Contact us On:-
R-Tech Infosystems
T  :  +91-9057238909   M :  +91-9529721779   +91-7340683779 
E: info@rtechinfosystems.com